Norylve Shipping

Shipping & Delivery

Everything you need to know about when your QuietFit order ships, when it should arrive, and how to track it.

Free US Shipping

Shipping is free on every order, with no minimum purchase. We currently ship to addresses in the United States only.

When will my order ship?

1–2 business days

Once you place your order, our team begins processing it within 1–2 business days (Monday–Friday, excluding public holidays). For most orders, this is closer to 1 day.

You'll receive a confirmation email the moment your order is placed, and a second email with your tracking information once it's on its way.

  1. Order placed
  2. Processing
  3. Tracking sent

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours after receiving this email for the tracking information to update in the carrier's system.

If your tracking hasn't updated after 5 business days, contact us and we'll investigate immediately.

Estimated Delivery Times

United States

48 contiguous states

6–12 business days after dispatch

Alaska, Hawaii & US Territories

8–17 business days after dispatch

Other Countries

We do not currently ship outside the United States

Total time from order to doorstep (US)

Most customers receive their order within 6-15 days of placing it.

These are estimates based on our primary carrier and are not guarantees. Carrier delays, customs processing, or high-volume periods (e.g. holidays) can occasionally add a few extra days. We appreciate your patience — good sleep is worth the wait.

Lost or damaged order?

We stand behind every order we send out.

Lost in transit

No movement on tracking for 10+ business days: contact us and we will send a replacement or issue a full refund — your choice.

Arrived damaged

Send us a photo within 7 days of delivery and we will make it right with a replacement at no cost to you.

Contact us with your order number and we'll sort it out, no hassle.

A Note on Delivery Times

Our mouthpieces are dispatched from our fulfilment warehouse and travel via a tracked postal service. This means delivery times are longer than typical domestic shipping — but it also keeps prices accessible and shipping free.

If you need a unit urgently (gift, travel, etc.), please reach out before ordering and we'll advise on the best option available.

Still have a question?

Questions about your order? We're here to help.

Contact Norylve Support

Or email support@norylve.com

NORYLVE is committed to helping you and your partner sleep better.