Norylve Support

Returns & Refunds

We want you to feel confident trying QuietFit. Here’s how our guarantee and refund process works.

QuietFit Sleep Guarantee

Wear QuietFit every night. If the person beside you isn’t sleeping better by the end of your guarantee period, email us and we’ll refund every cent.

Your partner is the judge, not us.

The length of your guarantee depends on the bundle you choose:

Your guarantee starts when your order arrives — not the day you order.

Wear QuietFit consistently during your guarantee period.
Email us at support@norylve.com (or use our contact us page) before your guarantee period ends, and include your order number.
We refund every cent. You don’t need to mail anything back.

You don’t need to mail back your used QuietFit to qualify for a refund under the Norylve sleep guarantee.

For any other question about returning an item, please contact us and we’ll help.

Send us a photo within 7 days of delivery and we will make it right with a replacement at no cost to you.

If there is no movement on tracking for 10+ business days, contact us and we will send a replacement or issue a full refund — your choice.

Received something different from what you ordered? Email support@norylve.com with your order number and we’ll look into it.

See Shipping & Delivery for tracking and delivery details.

When a refund is approved under the guarantee, we refund every cent of your order.

If you’d like an update on a refund, email support@norylve.com with your order number.

Questions about a refund or your order? We’re here to help.